Privacy Policy – AAB Writers
Your Privacy, Our Promise
At AAB Writers, your privacy is our top priority. We believe you should be able to focus on writing your book without worrying about your personal information being misused. This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it might be shared—so you can feel confident every step of your publishing journey.
Information We Collect
When you work with us, we collect certain details to deliver a smooth, secure, and personalized experience.
Types of Information
- Personal Details: Name, email address, phone number, and mailing address so we can stay in touch and process your requests.
- Payment Information: Secure details like your credit card or bank account to handle transactions.
- Manuscript Files: Drafts, notes, and other documents needed for editing, formatting, and publishing.
- Website Usage Data: Information about how you use our website to improve its performance and your experience.
- SMS Information: Your mobile number, name (if provided), preferences, and SMS interactions for text-based communication.
How We Collect Information
- Directly from You: Through registration, order forms, manuscript submissions, or payment processes.
- Indirectly: Via cookies and analytics tools to enhance website performance and usability.
How We Use Your Information
We use your details to improve your experience with us and ensure your publishing process runs smoothly.
- Publishing Services: Formatting, editing, publishing, and processing payments for your manuscript.
- Communication: Sending project updates, notifications, offers, and important policy changes.
- Personalization: Recommending services and resources based on your goals.
- Legal Requirements: Meeting copyright, tax, and other legal obligations.
How We Protect Your Information
Your personal and financial data is safeguarded using modern, industry-standard security practices.
- Encryption: All sensitive data is encrypted during storage and transfer.
- Access Control: Only authorized staff can access your information.
- Secure Servers: Data is stored on servers that meet strict security standards.
- Data Retention: We keep your data only as long as necessary to fulfill your request.
- Data Disposal: Once no longer needed, your data is securely and permanently deleted.
Sharing Your Information
We only share your information when necessary—and only with trusted partners.
- Service Providers: Such as editors, illustrators, and payment processors helping with your project.
- Legal Obligations: With authorities when required by law.
- Business Transfers: If our business merges or is acquired, your data may be part of the transfer.
- Third-Party Compliance: Any third party we work with must follow strict privacy and security rules.
- SMS Communication: We never share your mobile number or SMS consent with third parties for marketing purposes.
Your Rights
As our client, you have full control over your personal information. You can:
- Access: Request a copy of the data we hold about you.
- Correct: Update or fix incorrect details.
- Delete: Ask us to permanently delete your data when it’s no longer needed.
- Opt-Out: Unsubscribe from promotional emails or SMS messages at any time.
- SMS Opt-Out: Reply “STOP” to unsubscribe or “HELP” for support. Once unsubscribed, you won’t receive SMS messages unless you opt in again.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in services or legal requirements. Updates will include an effective date and will be shared by email or posted on our website. Continued use of our services means you accept the updated policy.
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